SHIP/RMA

Shipping :

Most orders received by 2 pm Eastern time ship the same day. We offer FREE ground shipping in the USA! In the event you need Overnite or 2-Day shipping, carrier’s charges are calculated based on the dimensional weight of the box. You will be able to view shipping charges during the check-out process. Free Ground Service will be displayed as pre-selected.

If you have any questions, please feel free to call us Toll Free at 888-690-8558; or send an email to: sales@redstartprinters.com.

Return & Exchange Policy:

When you receive your order, please open all boxes immediately and check for contents & damage! We must know within 2 business days if there is damage or problems, any good/unused or DOA item must be returned within 15 days. All returned items must have a RMA (Return Materials Authorization) number on the shipping label. Items sent to us without a RMA# on the shipping label will be refused.All returns must be in original packing and unused; there is a 20% restocking charge on all returns. Defective products do not incur charges.

Credits are issued after product has been received and inspected. Have a question or need help? Please call us Toll Free at 888-690-8558.